Postal services market in Poland and Europe 2016

Conference report Postal services market in Poland and Europe 2016

On September 14, 2016, in Warsaw, the 12th edition of the conference “Postal Services Market in Poland and Europe 2016” took place.

The honorary patrons of the conference were Mr. Andrzej Adamczyk, Minister of Infrastructure and Construction, and Ms. Magdalena Gaj, President of the Office of Electronic Communications (UKE).

The opening speeches were delivered by Mr. Kazimierz Smoliński, Secretary of State at the Ministry of Infrastructure and Construction, and Mr. Karol Okoński, Undersecretary of State at the Ministry of Digital Affairs. On behalf of the Office of Electronic Communications, Mr. Karol Krzywicki, Director of the Postal Market Department at UKE, gave his address.

In the operators’ section of the conference, speeches were delivered by, among others, Mr. Przemysław Sypniewski (President of the Management Board of Poczta Polska S.A.), Mr. Sławomir Zawadzki (President of the Management Board of Bank Pocztowy S.A.), and Mr. Paweł Usidus (President of the Management Board of Poczta Polska Usługi Cyfrowe Sp. z o.o.).

Mr. Michał Mazur (Partner, PwC) and Mr. Maciej Klimek (Boston Consulting Group) spoke about the main trends and directions of development in the modern postal and parcel market.

During the discussion panel entitled “Poland and Central Europe – Between the New Silk Road and Amazon’s Expansion,” the topic of cross-border delivery development was discussed by: Mr. Grzegorz Kurdziel (Member of the Management Board of Poczta Polska S.A.), Mr. Pavel Adamovsky (General Director of UPS), Mr. Aurimas Ciagus (Sales Director at Lithuanian Post), and Mr. Maciej Chłodziński (Director at KPMG).

In the discussion panel entitled “Digitalization of Communication Services, Development of e-Government, Building a Digital State,” participants discussed the role of digital postal operators in e-government development. The panel included: Mr. Karol Okoński (Undersecretary of State at the Ministry of Digital Affairs), Mr. Karol Krzywicki (Director of the Postal Market Department at UKE), Mr. Gediminas Mazeika (Director at Lithuanian Post), Mr. Łukasz Czechowski (IT Director at PPUC), Mr. Michał Mazur (Partner, PwC), Mr. Maciej Klimek (Boston Consulting Group), and Mr. Wojciech Dziomdziora (Of Counsel, Domański Zakrzewski Palinka law firm).

Technological challenges of the modern postal market were presented by, among others, Mr. Łukasz Krzyczkowski (PWPW S.A.) and Mr. Jacek Bucholc (President of the Management Board, WRH Global Polska Sp. z o.o.).

The conference was attended by over 100 participants (including 32 Presidents, Vice Presidents, and Board Members) representing 34 companies from Poland and Europe.

The Platinum Partner of the conference was Poczta Polska S.A.; the Gold Partner was Bank Pocztowy S.A.; the Main Partner was Poczta Polska Usługi Cyfrowe Sp. z o.o.; other Partners included PWPW S.A., WRH Global Polska Sp. z o.o., and PwC Polska Sp. z o.o.

The conference was held under the patronage of the Polish Marketing Association (SMB).

Main topics of the conference:

• The postal market in Europe on the verge of a revolution: geographical, business, and technological (Single Delivery Market; new business and delivery models; technological innovations);
• The open postal services market in Poland and its future – market shares, prices, service quality, development directions, opportunities, and threats;
• Government and regulatory policy towards the postal market and Poczta Polska S.A.;
• Strategies of the Poczta Polska Capital Group in the context of market changes;
• Regulatory, legal, and business aspects of postal market development in the European Union in the context of building the Digital Single Market;
• Cross-border eCommerce – key global and regional trends and the importance of the Central European market;
• Poland and Central Europe on the New Silk Road – will Poland become a logistics hub on the China–Europe route;
• Digitalization of postal services and the eIDAS Regulation – what future awaits the postal market;
• Development of banking and financial services in the offer of postal operators;
• e-Government – a strategic alliance in the digital era and a new source of revenue for operators;
• Universal services in the age of digital posts – the impact of digitalization on the scope, price, and provision of USO;
• Mobile trends in the development of modern postal and courier services;
• Innovative solutions for the last-mile challenge;
• Handling returns – business and logistics models;
• Innovative delivery models (sharing economy, autonomous vehicles, drones, etc.);
• Logistics outsourcing for eCommerce – a new source of revenue for logistics operators;
• Automation and innovation in postal and parcel logistics;
• Trust services and e-identification;
• Innovative IT solutions supporting operators’ activities;
• Regulatory and legal conditions for providing domestic and international postal and courier services.

List of companies and institutions participating in the conference